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Glial Data Solutions

Digital Fraud Investigations

Suspect digital fraud? Get a confidential assessment.

We help businesses make sense of fake emails, altered invoices, phishing, and hijacked accounts — and turn confusion into a clear picture and next steps. Assessment from R2,500. First response typically within one business day.

Request assessment WhatsApp Call +27 77 296 0486

Context

This is common — and it is mostly a people problem

In SABRIC’s 2024 crime statistics report, banking-app fraud accounted for 65.3% of reported incidents. Cases rose from 31,612 in 2023 to about 64,000 in 2024. Losses from app fraud exceeded R1.2 billion in 2024. The report says those incidents came from social engineering, not from a break of the banks’ app security.

The same 2024 report says business email compromise stayed common: criminals posing as a CEO or a supplier, or changing bank details on an invoice. That is the work we help you document.

Source: SABRIC media statement, Annual Crime Statistics 2024 and the 2024 crime statistics report (PDF). Figures describe reported banking crime, not Glial case outcomes.

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Is this you?

These are the situations people call us about most often.

Fake “boss” or finance emails

Someone emailed staff to move money — and it looked like it came from inside the company.

Fake supplier invoices

Bank details on an invoice changed. Payment went to the wrong account.

Phishing & hijacked logins

Email, cloud, or banking access was taken over and used against you or your clients.

Diverted salaries

An employee’s pay was sent to a new account after a fake change request.

Online investment scams

You need a clear timeline and file of proof before speaking to a bank or lawyer.

Something feels wrong

You are not sure what happened, but you need a calm review — soon.

Guides

Plain-language notes on the situations above.

Who does this work

A fraud specialist with three years on digital fraud incidents for businesses — business email scams, fake invoices, and hijacked accounts.

The method is evidence-led. We keep what you already have, build a timeline, and separate what the records show from what is still unknown. You get a plain-language file and practical next steps. This is not a certified court-forensics practice: we do not give legal advice, and we do not guarantee that money comes back.

What we do

  • Build a clear timeline from emails, statements, and screenshots
  • Organise proof so you can show banks, insurers, or lawyers what happened
  • Explain findings in plain language
  • Recommend sensible next steps

What we don’t do

  • Guarantee getting money back
  • Act as police or your lawyers
  • Give legal advice
  • Hack accounts or use shady “recovery” tricks

How it works

  1. Step 1

    You tell us what happened

  2. Step 2

    Short scoping call

  3. Step 3

    We investigate

  4. Step 4

    You get a written report

  5. Step 5

    Optional follow-up

What you can expect in 48 hours

After you send the enquiry we typically reply within one business day. The first written pack is a working file — not a court exhibit and not a recovery guarantee.

• A timeline of what happened, in plain language

• A list of proof to keep (emails, screenshots, payment refs)

• What to tell your bank, and what not to delete

• Recommended next steps, including whether more investigation is worth it

Pricing: fixed-scope initial assessment from R2,500, then hourly investigation quoted after scoping.

Helpful to have ready

We handle materials confidentially. See our Privacy Policy. Accountants and bookkeepers can share this one-page note with a client.

FAQ

What should I do in the first 24 hours after suspecting digital fraud?

Do not delete the suspicious emails. Save screenshots. Change passwords from a device you trust. Call your bank the same day if money moved. Then start a confidential assessment so the story is captured while it is still fresh.

Do you guarantee recovery of stolen funds?

No. We help you understand what happened and what to do next. Getting money back depends on your bank and local authorities. Acting early improves your options, but outcomes are never guaranteed.

Who is this service for?

Business owners and teams dealing with fake “boss” emails, fake invoices, phishing, hijacked accounts, diverted salaries, or related online scams — and anyone who needs a calm review of what happened.

How is pricing structured?

We offer a fixed-scope initial assessment (from R2,500) followed by hourly investigation work quoted after a short scoping call.

What can I expect in the first 48 hours?

A first response, usually within one business day, then a written timeline, a list of proof to keep, and practical next steps for your bank. This is not a court bundle and not a promise that money comes back.

Can you recover stolen funds?

No legitimate investigator can guarantee that. Recovery depends on your bank and how fast the payment is flagged. Our job is a clear file and next steps — not a recovery promise.

Should I open a police case first?

Call your bank the same day if money moved. Keep the emails. A police report is often part of the path, but a messy file slows everyone down. We help you organise what happened so the people who can act have something usable.

Is business email compromise a crime in South Africa?

Diverting payments by deception is fraud. The Cybercrimes Act also covers unlawful access to accounts. We do not give legal advice — your lawyer or the police advise on charges. We help you document what happened.

Disclaimer: Glial Data Solutions provides investigative support only. This is not legal advice and is not a substitute for your bank, police, or a qualified lawyer. Getting money back is never guaranteed.

Confidential enquiry

Tell us what happened. We’ll respond as soon as we can — usually within one business day for urgent cases. Prefer chat? WhatsApp us.